Kibis Good Food

Kibis Good Food

Kibis

Good Food

FAQ

Frequently Asked Questions

At Kibis Good Food, we want to ensure that our customers have a seamless and enjoyable experience. Our FAQ section is designed to answer the most common questions you may have about our services, menu, and policies. If you don’t find the answer you’re looking for, please don’t hesitate to get in touch with us directly.

We strive to provide clear, helpful information to help you make the best choices, whether you’re ordering food, planning an event, or simply exploring our menu. Below are some of the frequently asked questions from our valued customers.

We specialise in authentic Nigerian cuisine, including popular dishes like jollof rice, suya, asun, pepper soup, and meat pies, among others. Check out our full menu for more details.

You can place an order directly through our website, via phone, or by visiting us in person. For bulk orders or catering services, please contact us in advance.

We strive to accommodate dietary preferences and allergies. Please inform us of any specific requirements when placing your order. Note that while we take precautions, our kitchen handles common allergens, and cross-contamination may occur.

Yes, we offer delivery services so you can enjoy our meals in the comfort of your home. Simply place an order online or by phone, and we’ll deliver it fresh and hot.

Our preparation time may vary depending on the dish and order size. For most regular orders, you can expect a quick turnaround, but for larger or customized orders, we recommend placing your order in advance to ensure timely delivery.

 

Yes, you can customise your order to suit your preferences. Let us know any special requests or adjustments, and we’ll do our best to accommodate them.

Yes, we provide catering services for events such as weddings, parties, corporate functions, and more. Contact us for a customised menu and quote tailored to your needs.

Yes, we cater for large groups and events. Whether you’re hosting a corporate event, wedding, or family gathering, we can provide a tailored menu to suit your needs. Contact us to discuss your requirements and get a customised quote.

Our opening hours are:

  • Monday to Friday: 6pm — 10pm
  • Saturday: 12 noon — 11:30 pm
  • Sunday: 12 noon — 8pm

For small orders, changes can be made if you contact us immediately after placing the order. For larger or catering orders, please inform us at least 7 days in advance.

We accept cash, debit/credit cards, and online payments. Full payment details will be provided during checkout or upon request.

Refunds are assessed on a case-by-case basis. If you experience an issue with your order, please contact us promptly, and we will resolve it to the best of our ability.

You can reach us via: